Clients & Projects    
Group Silhouette

Our end-user clients have included a range of government, non-profit, and commercial entities developing both external web presences and internal intranets and applications. 

Clients have included:

  • USPTO,
  • Institute for Defense Analyses (an FFRDC),
  • Arlington County VA (local government),
  • GAO,
  • US Navy,
  • US State Department
  • AOL
  • web-based business-to-consumer service providers,
  • a professional association,
  • a professional services provider, and
  • a major financial services company.

Our projects have addressed a wide range of issues calling for a variety of Performance Centered approaches and techniques to meet our clients' goals.

Projects have included:

  • The complete redesign of a large military training management system to address significant usability problems and support a transition to web-based interaction

  • An internal organizational process and performance support analysis, coupled with a redesign of the government organization's customer-facing website

  • A usability evaluation and detailed redesign recommendations for an international agency's public website

  • A comprehensive training and automation needs analysis and design supporting the launch of a new governmental evaluation process and organization

For more information about our past projects and existing contract vehicles, please contact us at